Answer Your Customer Questions

The Way Siri, Google Assistant and Alexa Do.

Say Hello to KayBot

KayBot is a conversational agent that lets your organisation answer messages by consulting a knowledge graph. This is the same technology used by Google, Apple, Amazon, Microsoft and the other information superpowers.

The knowledge graph that KayBot uses is your own - built by your team from your data and facts.

Try now with a FREE plan!

Free forever. No credit card required. Upgrade or cancel at any time.

Simple Knowledge Graph Creation

Until now, building an Enterprise Knowledge Graph has been an expensive, resource-intensive exercise.

Luckily, KayBot has skills that no other virtual assistant can match. She lets you build your knowledge graph using conversational English.

You, your domain experts and anyone else on your team can now just "chat" with KayBot to capture your organisation’s knowledge. No-code and no PHD required.

Be Where Your Customers Are

Your customers hang out in Messenger, Snapchat, WhatsApp, Telegram, Discord or in their iPhone or Android message apps. KayBot gives you a presence in each of these channels, out-of-the-box.

For your in-house knowledge consumers, KayBot also integrates with Slack and Microsoft Teams.

Try the Channels

A Plan for Everyone

$0/mo

Free

  • 10,000 queries
  • All consumer channels
  • One Workspace user
  • One on-demand graph
  • 5 stored graphs
  • Upgrade at any time

Free forever. No credit card required.

$39/mo

Essentials

  • 50,000 queries
  • All consumer channels
  • One Workspace user
  • Two on-demand graphs
  • 10 stored graphs
  • Table2Graph import

Paid annually. $47/mo if paid monthly.

$99/mo

Specialist

  • 200,000 queries
  • All consumer channels
  • One Workspace user
  • Three on-demand graphs
  • 20 stored graphs
  • Table2Graph import
  • Live chat handover
  • Intent handover

Paid annually. $119/mo if paid monthly.

$199/mo

Team

  • 500,000 queries
  • All consumer channels
  • Enterprise channels
  • Three Workspace users
  • Four on-demand graphs
  • 50 stored graphs
  • Table2Graph import
  • Live chat handover
  • Intent handover

Paid annually. $239/mo if paid monthly.

$399/mo

Business

  • 1,000,000 queries
  • All consumer channels
  • Enterprise channels
  • Business Mobile channels
  • Ten Workspace users
  • Five on-demand graphs
  • One always-on graph
  • 100 stored graphs
  • Table2Graph import
  • Live chat handover
  • Intent handover
  • REST API

Paid annually. $479/mo if paid monthly.

from $649/mo

Enterprise

  • Per CPU/min Graph pricing
  • Per user Workspace pricing
  • Per query pricing
  • 500 Credits (accumulating)
  • All consumer channels
  • Enterprise channels
  • Business Mobile channels
  • 1000 stored graphs
  • Table2Graph import
  • Live chat handover
  • Intent handover
  • REST API
Talk to Us

Paid annually. $779/mo if paid monthly.

Frequently Asked Questions

WorkSpace is a chat window on steroids. It's a place where you can add new concepts and facts to your knowledge graph using conversational English and simple forms. It's also a place where you and your team can collaborate by recording suggestions and comments against these concepts.

WorkSpace has visual tools that let you see the shape of your emerging knowledge graph and it maintains a conversational audit trail of who changed what.

Consumer channels are: Facebook Messenger, Snapchat, WhatsApp, Telegram and Discord.

Business Mobile channels are the native Apple and Android message channels. Accessed using Apple Business Chat and Android RCS (Rich Communication Services).

Enterprise channels are: Slack and Microsoft Teams.

A query is any question or comment from a user in any connected chat device or in any Consumer, Business Mobile or Enterprise channel. A request made using the REST API is also a query. Query counts are collected from all running graphs and totalled.

Running your knowledge graphs "on-demand" is how we keep your costs down. It's a strategy that some call "serverless" computing. When a query arrives at your on demand graph, the graph is started to service that query. The graph then stays running while it's getting queries, and for a few more minutes after the last query is received.

Each graph runs on its own isolated graph database, so it can take a few seconds to start. However, it's usually less than the time it would take a human to type a response.

For Business and Enterprise plans, time-critical and high-use graphs can be set to "always on" in the KayBot Control Panel.

Very. Your knowledge and data are encrypted at rest, and in transit. Enterprise users even get to control the key used for that encryption.

There are no multi-tenancy risks to your in-memory and working knowledge either. Each of your graphs runs on its own isolated graph database.

To register for an Essentials, Specialist, Team, Business or Enterprise plan, first sign up for the FREE Plan.

You can update your plan by clicking Change Plan in the Account Details tab of your Graphs Control Panel.

Enterprise plan CPU-minutes, Workspace users and queries are paid for using KayBot Credits. An Enterprise plan includes 500 credits per month. This is enough to cover the KayBot resource needs of most enterprises. Credits that aren't used are accumulated for the next billing period and, if needed, more can be bought either manually or automatically.

It's a subscription strategy that gives you predictable costs and no risk of "bill shock".

KayBot can "bulk load" existing data into your knowledge graph, provided the graph already carries the key describing concepts used in that data. Prepare the table as a CSV (Comma Separated Value) file, then ingest it from your Graph Control Panel. Alternatively you can POST it using the REST API.

Watch this video to see Table2Graph in action.

Yes. KayBot understands the semantics of a user's "I want to talk to a human" request and will take them to the relevant "handover" concept. It's then one click to connect with the live chat framework of your choice.

KayBot is a powerful Knowledge Agent, but she's not designed for building procedural chatbot pathways. She does, however, have the semantic prowess to understand a user's intent.

To connect with your existing bot, you create a knowledge graph concept for each intent your bot handles. Using a strategy we call "Intent Handover", KayBot provides a pathway to your specified intent.

See it working - tell KayBot something like "Sign me up."

Alternatively, you can use the REST API to collect responses from KayBot and pipe them through your exiting bot framework.

First up, ask KayBot.

If KayBot can't locate a concept that answers your question, she'll point you to the community forum or connect you with a live agent.